Question: What to do if the registration code is invalid?

Answer: Please be sure you have entered the exact registration code in your order email. The registration code has 14, 16, 18 or 20 characters. Misspell or one character missing will cause registration failure.

It is advisable to copy registration code from your order e-mail and paste it into the proper text boxes in the registration window.

Related Questions:

• What are the limitations of PDFConvert trial version?
• How can I remove Registration Backup Service while placing order?
• How can I get an invoice for my order?
• Why does it charge more than the price listed on website?
• Why is it still showing as unregistered after purchasing?
• Is it secure to purchase from your website?
• What kinds of payment do you accept?
• How can I know whether my order is processed successfully or not?
• Can I upgrade my software for free?
• Do you provide technical support for trial users?