Question: Why is my online file conversion failed?

Answer: The top 3 reasons that may cause online file conversion failure are:

1: The source file may be DRM protected or corrupt. The source file name may have wrong file extension name.
2: The source file may be too big or too complicated to be converted in time. We limit each conversion in 60 seconds. The conversion will be terminated when time is up.
3: The server may be busy at the moment your online conversion starts. It doesn't have enough CPU or memory resource to complete conversion.

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